Return Policy
At AresHut, we are committed to providing a seamless shopping experience. If you are not satisfied with your purchase, we offer a straightforward return policy to ensure customer satisfaction.
1. Eligibility for Returns
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Items must be returned within 03 days from the date of delivery.
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Products must be unused, undamaged, and in their original packaging with all tags and accessories included.
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Returns are only accepted for items purchased directly from https://areshut.com.
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Certain items such as perishable goods, personalized products, and final sale items may not be eligible for returns.
2. How to Initiate a Return
To request a return, please follow these steps:
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Contact our support team at support@areshut.com or +1 (551) 329-4976 with your order details.
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Our team will provide you with a Return Authorization Number (RAN) and instructions on how to ship your item back.
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Securely package the product and include the original invoice or proof of purchase.
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Ship the item using a trackable shipping service to the return address provided by our team.
3. Refund Process
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be processed within 07 business days to your original payment method.
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Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
4. Exchanges
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We allow exchanges for defective or damaged products. If you need to exchange an item for the same product, contact us at support@areshut.com.
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Exchanges are subject to stock availability.
5. Damaged or Defective Items
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If you receive a damaged or defective product, please contact us within 05 days of receiving your order.
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Provide clear images of the damaged item along with your order details for prompt assistance.
6. Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards and digital products.
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Personalized or customized items.
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Perishable goods or hygiene-related products.
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Items marked as final sale.
7. Late or Missing Refunds
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If you haven’t received a refund yet, first check your bank account.
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Contact your credit card company, as processing times may vary.
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If you still have not received your refund, please reach out to us at support@areshut.com.
8. Contact Us
For any return-related queries, please contact our support team:
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Email: support@areshut.com
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Phone: +1 (551) 329-4976
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Website: https://areshut.com
By making a purchase from AresHut, you acknowledge and agree to this Return Policy.